Contact Us

We are a small team and we read every message. For the fastest reply, write from your registered email and include your registered mobile number.

1 What to contact us about

• Account help — login issues, password reset, profile corrections.
• Plan & billing — plan not activated, double charge, refund request (include your payment ID).
• Test issues — a mock didn't load, timer problem, wrong result — tell us the mock name, date and time.
• Question reports — you can also report any question directly from the result screen.
• Feedback — what should we build next? We genuinely want to know.

2 Response time

• Emails: within 2 working days.
• Billing/refund queries: first reply within 3 working days (see Refund Policy).
• Urgent exam-day issues (e.g. live Sunday test not opening): call the phone number below during support hours.